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Note: The following survey questions are evaluated on a five-point scale.

1: 0 Points, 2: 25 Points, 3: 50 Points, 4: 75 Points, 5: 100 Points


Company Pprofile



1) Your thoughts on analysis services and quality



2) Can you get enough answers to the questions you ask?



3) Your thoughts on analysis times



4) Your opinions about the attitude of the staff towards the customer



5) Analysis you want to be done in our laboratory



6) Analysis you want to be accredited



7) Do you receive the reports of the test service on time?



8) Are your complaints about the service you receive listened to and resolved in time?



9) Are the principles of impartiality, confidentiality and honesty applied in the service provided?



10) How long have you been working with AYTB LABORATORY?



11) Are our service reports prepared without errors?



12) Your thoughts on the communication of our employees with you, our customers (face to face, by phone, by e-mail)


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